Kriwheel
Kriwheel Research · Nigeria · 2026

How well is healthcare technology actually working in Nigeria?

Healthcare organizations are adopting more software and digital tools - but how much of that technology is actually making day-to-day operations better?

We’re studying how healthcare organizations across Nigeria use technology, manage workflows, automate routine work, and connect their systems.

Share your experience in a 5-minute survey.

Take the 5-Minute Survey

For healthcare professionals, operators & organizations across Nigeria.

A single patient journey6 systems
  1. Patient

  2. Appointment

  3. Provider

  4. Lab

  5. Payment

  6. Follow-up

Every step can sit in a different tool - and staff often move the information between them by hand.

The Study

Healthcare is becoming more digital. But is it becoming more connected?

A clinic can have an electronic medical record, appointment software, WhatsApp, payment systems, laboratory software, spreadsheets, and several other digital tools - and still have staff manually moving information between them.

Digital tools don’t automatically create better operations.

We want to understand what is actually happening inside healthcare organizations across Nigeria.

Technology

What systems are organizations using?

Operations

Where does manual work still happen?

Integration

Where are systems failing to work together?

What we’re trying to understand

We’re looking beyond software adoption.

01

What's already working?

Which digital tools are healthcare organizations successfully using?

02

Where is friction?

Which processes still consume unnecessary staff time?

03

Where are systems disconnected?

How are organizations dealing with technology that doesn't communicate?

04

What's next?

What technology improvements are healthcare organizations prioritizing?

Your experience helps build a clearer picture.

Whether you run a clinic, manage hospital operations, work in healthcare administration, or work directly with patients, your experience provides a perspective that can’t be captured from software brochures or industry reports.

5 minutes

A short questionnaire designed to fit into a busy working day.

Industry report

Receive the State of Healthcare Operations in Nigeria 2026 when it is published.

Your perspective

Help surface the operational challenges and technology priorities shaping healthcare organizations.

Who should participate

This study is for people who work in or closely with healthcare.

Clinic & Hospital Owners
Medical Directors
Healthcare Administrators
Operations Managers
Doctors & Clinicians
Pharmacists
Laboratory Professionals
Healthcare IT & Technology Teams
Health-tech Professionals

You don’t need to be a technology expert. We’re interested in how technology actually fits into your day-to-day work.

What happens to the responses

Your responses help shape the report.

Responses will be analyzed in aggregate to identify patterns across healthcare organizations.

The published report will focus on industry-level findings rather than exposing individual organizations or responses.

We won't publish your organization's private information.

After the study

The State of Healthcare Operations in Nigeria 2026

The report will explore:

  • Technology adoption
  • Manual workflows
  • Automation readiness
  • System integration
  • Patient operations
  • Technology priorities
  • Emerging opportunities
About the research team

Kriwheel is a healthcare technology company building software, automation, and integrations for healthcare organizations.

We believe healthcare works better when its people, processes, information, and systems work together.

This study is part of our effort to better understand the operational realities of healthcare organizations in Nigeria.

KriwheelBuilding the systems behind better healthcare.

Help us understand what’s really happening.

If you work in healthcare, your experience can help paint a clearer picture of where technology is working - and where there is still work to do.

Nigeria · Healthcare professionals & organizations · 2026